Managing global customers an integrated approach

Highlighting the rewards of taking a step beyond global account management to create a Global Customer Management approach integrating all aspects of the relationship between supplier and customer, this book guides international companies in using their relationships with global customers to their f...

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Bibliographic Details
Main Author: Yip, George S.
Other Authors: Bink, Audrey J. M.
Format: eBook
Language:English
Published: Oxford Oxford University Press 2007, 2007
Subjects:
Online Access:
Collection: Oxford University Press - Collection details see MPG.ReNa
Description
Summary:Highlighting the rewards of taking a step beyond global account management to create a Global Customer Management approach integrating all aspects of the relationship between supplier and customer, this book guides international companies in using their relationships with global customers to their full potential
Physical Description:xiii, 272 p.
ISBN:9780191696374