Managing global customers an integrated approach
Highlighting the rewards of taking a step beyond global account management to create a Global Customer Management approach integrating all aspects of the relationship between supplier and customer, this book guides international companies in using their relationships with global customers to their f...
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Format: | eBook |
Language: | English |
Published: |
Oxford
Oxford University Press
2007, 2007
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Collection: | Oxford University Press - Collection details see MPG.ReNa |
Summary: | Highlighting the rewards of taking a step beyond global account management to create a Global Customer Management approach integrating all aspects of the relationship between supplier and customer, this book guides international companies in using their relationships with global customers to their full potential |
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Physical Description: | xiii, 272 p. |
ISBN: | 9780191696374 |