Chatbots The AI-Driven Front-Line Services for Customers
The provision of high-quality and reliable customer service around the clock is essential to any business today regardless of size or location. The rapid technological advancements in the Internet, computing and artificial intelligence, and humanoid robotics have pushed the edge of research, innovat...
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| Format: | eBook |
| Language: | English |
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IntechOpen
2023
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| Collection: | Directory of Open Access Books - Collection details see MPG.ReNa |
| Summary: | The provision of high-quality and reliable customer service around the clock is essential to any business today regardless of size or location. The rapid technological advancements in the Internet, computing and artificial intelligence, and humanoid robotics have pushed the edge of research, innovation, and development of smart technologies such as chatbots. This book offers comprehensive and up-to-date information about chatbots, including basic principles, applications, and future technological trends. It is an excellent reference for any businessperson and decision-maker, as well as scholars, researchers, and developers in business, academia, government, and computing and information technology. |
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| Item Description: | Creative Commons (cc), https://creativecommons.org/licenses/by/3.0/ |
| Physical Description: | 1 electronic resource (104 p.) |
| ISBN: | intechopen.104076 9781837689323 9781837689316 9781837689330 |