Lean hospitals improving quality, patient safety, and employee engagement, second edition
"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...
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| Format: | eBook |
| Language: | English |
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Boca Raton, Fla.
CRC Press
2012
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| Edition: | 2nd ed |
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | "The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher |
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| Item Description: | Title from title screen. - "Version date: 20110707." |
| Physical Description: | 1 online resource |
| ISBN: | 9781439870440 1466513535 9781466511651 1439870446 1466511427 1466511656 0429251351 9781466511422 9781466513532 |