People skills at work
An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific ski...
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| Format: | eBook |
| Language: | English |
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Boca Raton, FL
CRC Press
2012
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds |
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| Physical Description: | xvi, 409 pages |
| ISBN: | 0429250509 142009386X 1283349884 9780429250507 9781420093858 9786613349880 6613349887 1420093851 1466512954 9781420093865 9781283349888 |