Understanding emotional intelligence
Drive your emotions - don't let them drive you! We all know people who are brilliant at managing their emotions. They never get overwhelmed in difficult situations; they are great decision makers; they know when to use their intuition and they express empathy, compassion and understanding towar...
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| Format: | eBook |
| Language: | English |
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Harlow, United Kingdom
Pearson Education
2015
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| Edition: | Rejacketed edition |
| Series: | Brilliant
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Drive your emotions - don't let them drive you! We all know people who are brilliant at managing their emotions. They never get overwhelmed in difficult situations; they are great decision makers; they know when to use their intuition and they express empathy, compassion and understanding towards other people. But most of all, they are excellent communicators. Want to be like this? Understanding Emotional Intelligence shows you how. · Understand how emotions work and how to use them effectively · Know how to build rapport and motivate others · Influence and persuade; leave a positive, lasting impression |
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| Physical Description: | 1 volume illustrations |
| ISBN: | 9781292084183 1292084189 9781292084176 |