Leadership in Action Dividends and Interest - For Lack of Leadership, Airlines are Flying Blind
The leaders who make up the current group of airline CEOs have their work cut out. They inherited bloated businesses offering a commodity product in a service industry, yet they seem to have completely lost touch with customer service
Bibliographic Details
| Main Author: |
Chappelow, Craig |
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| Format: | eBook
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| Language: | English |
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| Published: |
[Place of publication not identified]
Center for Creative Leadership
2004
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| Subjects: |
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| Online Access: |
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| Collection: |
O'Reilly
- Collection details see
MPG.ReNa
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