MPG.eBooks - Author Search Results

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1

Kundenentwicklung im Dienstleistungsbereich

by Gouthier, Matthias
Published 2003

Deutscher Universitätsverlag

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2

Kundenbindung durch kosteneffiziente Service Excellence : Strategien - Konzepte - Best-Practices: Konferenzband der 5. Excellence-in-Service-Konferenz EXIS

by Gouthier, Matthias
Published 2016

Nomos Verlagsgesellschaft mbH & Co. KG

Other Authors: “...Gouthier, Matthias...”

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3

Service Design : Innovative Services und exzellente Kundenerlebnisse gestalten

by Gouthier, Matthias
Published 2017

Nomos Verlagsgesellschaft mbH & Co. KG

Other Authors: “...Gouthier, Matthias...”

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4

Erfolgreiche Wege zur Service Excellence : Von Service-Champions das 1 x 1 exzellenter Services erfahren

by Gouthier, Matthias
Published 2022

Nomos Verlagsgesellschaft mbH & Co. KG

Other Authors: “...Gouthier, Matthias...”

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5

Market Leader Through Service Excellence : World-Class Approaches to Managing Excellent Services

by Gouthier, Matthias
Published 2023

Nomos Verlagsgesellschaft mbH & Co. KG

Other Authors: “...Gouthier, Matthias...”

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6

Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen

Published 2007

Gabler Verlag

Other Authors: “...Gouthier, Matthias...”