ROI in marketing : the design thinking approach to measure, prove, and improve the value of marketing

by Phillips, Jack J., Fu, Frank Q., Phillips, Patricia Pulliam, Yi, Hong
Published 2021

Real world training evaluation : navigating common constraints for exceptional results

by Phillips, Patricia Pulliam, Phillips, Jack J.
Published 2016

ASTD handbook of measuring and evaluating training

by Phillips, Patricia Pulliam
Published 2010

High-impact human capital strategy : addressing the 12 major challenges today's organizations face

by Phillips, Jack J., Phillips, Patricia Pulliam
Published 2015

Making human capital analytics work : measuring the ROI of human capital processes and outcomes

by Phillips, Patricia Pulliam, Phillips, Jack J.
Published 2015

10 steps to successful business alignment

by Phillips, Patricia Pulliam
Published 2012

The value of innovation : knowing, proving, and showing the value of innovation and creativity : a step by step guide to impact and ROI measurement

by Phillips, Jack J., Phillips, Patricia Pulliam
Published 2018

Measuring ROI in learning & development : case studies from global organizations

by Phillips, Patricia Pulliam
Published 2012

Return on investment (ROI) basics

by Phillips, Patricia Pulliam
Published 2005

Measuring the success of sales training : a step-by-step guide for measuring impact and calculating ROI

by Phillips, Patricia Pulliam
Published 2013

Measuring leadership development : quantify your program's impact and ROI on organizational performance

by Phillips, Jack J.
Published 2012

Measuring the success of coaching : a step-by-step guide for measuring impact and calculating ROI

by Phillips, Patricia Pulliam
Published 2012

Measuring the success of employee engagement : a step-by-step guide for measuring impact and calculating ROI

by Phillips, Patricia Pulliam, Phillips, Jack J., Ray, Rebecca
Published 2016

Measuring the success of leadership development : a step-by-step guide for measuring impact and calculating ROI

by Phillips, Patricia Pulliam, Phillips, Jack J., Ray, Rebecca
Published 2015

Maximizing the value of consulting : a guide for internal and external consultants

by Phillips, Jack J., Trotter, William Dow, Phillips, Patricia Pulliam
Published 2015

Beyond learning objectives : develop measurable objectives that link to the bottom line

by Phillips, Jack J.
Published 2008

ROI at work : best-practice case studies from the real world

by Phillips, Jack J.
Published 2005